The following authority will be delegated to the registered contact person on behalf of the account holder.
・Request for disclosing contract information
・Change contract information (including renewing and cancelling)
・Change or delete the registered information
・Request for disclosing information regarding electricity charges
・Request for issuing and receiving certificates (including receiving bills from Ambit)
The following individual can be registered as a contact person.
・For individual Customers: Either the account holder’s family member (parent, child or spouse), other relative, or cohabitant (excluding a person under 20 years of age)
・For corporate business Customers: Either the company representative or an authorized employee (excluding a person under 20 years of age)
To register a contact person, you can use one of the following methods:
1. Call
The account holder can call our Customer Care Center and provide the contact person's name, address, phone number and date of birth, and the relationship with the account holder. (For Customers enrolled in paperless billing who wish to have documents and bills sent to the contact person, the contact person's email address is also required.)
2. Online
Click here for instructions on how to sign up for MyAmbit Account. An email address must be registered and verified when signing up for MyAmbit Account.
Log in to MyAmbit Account, click [Contact Information] in the [Profile] menu, and then click the [Add Additional Contact] button. Enter all necessary information and click [save] to add the contact person.
3. Mail
Submit the Additional Contact Person Registration Form. If you have a printer, download and print out the form from here. Please contact our Customer Care Center if you wish to have the form mailed to you. Fill out all information, affix your seal and the contact person's seal respectively, and send it back to us. For people who prefer paperless billing, the contact person must enter their email address on the form. The email address must be verified before registration. The contact person will receive an email from Ambit with a link to verify their email.