You can download the form “Request for 'Proof of Receipt for Electricity Payment'” from here to obtain the proof of payment. Please fill out the required information and send it to the address below by email or mail.
Ambit Energy Japan, GK.
Hankyu Grand Bld. 20F, 8-47 Kakuda-cho, Kita-ku Osaka, Japan, 530-0017
Starting June 15, 2020, there will be an issuance fee for proof of payment. Issuance fee will be added to your electricity bill the following month or the month after next. If you have already canceled service, please pay using the payment slip that will be mailed to you.
Issuance fee: JPY 770 (consumption tax included)/copy
To view your payment history, log in to your MyAmbit Account (with no fees).
For details, see the question “How can I view my payment history and detailed billing information?”.
* Payment for chosen 12 months will be on the proof of payment. An issuance fee will be charged for each copy.
*If you need proof of payment for multiple accounts, you will be charged an issuance fee per account.
Revenue stamp fee: This fee will vary depending on the payment amount on the certificate.
*If the payment amount on the certificate is JPY 50,000 or more and less than JPY 1,000,000, the revenue stamp fee is JPY 200 per copy. However, this fee is not required for Customers who choose to receive proof of payment by email, as electronic documents are non-taxable.