If you forget your user name, click [Forgot your user name?] displayed on the login screen, enter the email address you registered and your account number (AJ + 6 digit number), and click [Submit]. Your user name will be sent to your registered email address.
If you forget your password, click [Forgot your password?] displayed on the same login screen, enter your user name and the email address you registered, and click [Submit]. Your password will be sent to your registered email address.
Also, our Customer Care Center can assist you by confirming your contract.