If all buildings in your area are experiencing the power outage, check your local power outage information and contact the electric power company in your area.
* Click the link below to see each electric power company’s power outage information in each area.
▲Hokkaido Electric Power Company / ▲Tohoku Electric Power Company / ▲Tokyo Electric Power Company / ▲Hokuriku Electric Power Company / ▲Chubu Electric Power Company / ▲Kansai Electric Power Company / ▲Chugoku Electric Power Company / ▲Shikoku Electric Power Company / ▲Kyushu Electric Power Company
If there is a power outage only at your home, first check the breaker or switch of your distribution switchboard. If you still have no power after switching on the breaker, or if you lose power immediately after switching on the breaker, please contact our Customer Care Center.