12. How do I make a payment after August 5? April 06, 2022 01:51 Updated If you have an outstanding balance after August 5, you will be contacted by our partner collection agency. Related articles 13. What happens if my service is disconnected due to missed payment, and I pay the full balance? 17. I can't get through to Customer Care Center. What can I do? 9. How do I get charged for the final month? 14. How is the plan fee for Free Fridays Plan calculated? 11. I am receiving Free Energy Credit/Promotional Credit. What happens to the privilege?