Skip to main content
Ambit Energy Japan Help Center home page Ambit Energy Japan
Submit a request
Sign in
  1. Ambit Energy Japan
  2. Invoice & Payment

Invoice & Payment

Payment Options

  • Can I use the FamilyMart's "FamiPay Bill Payment Service" for my payment with a conbini slip?
  • How can I pay my bill?
  • Which credit cards and financial institutions are accepted for payment?
  • Can I change my payment method?
  • What happens if bank transfer or credit card payment fails due to non-sufficient funds?
  • Are there any instructions for completing a Bank Transfer Request Form?

Bill

  • How to read electricity bill
  • I did not receive my bill.
  • I have not received my meter read slip.
  • Can I receive my bill by mail?
  • How can I check my outstanding payments?

Electricity Charges

  • Why do electricity charges vary by area?
  • What are 1st Tier – 3rd Tier energy charges on my bill?
  • What is Power Procurement Adjustment?
  • What is a renewable energy charge?
  • What are the handling charges?
  • Why does my electricity usage fluctuate even though my lifestyle has not changed?

Others

  • How can I view my payment history and detailed billing information?
  • Can I specify the bank transfer date?
  • How can I obtain the proof of payment?
  • What should I do if my credit card expiration date or my credit card number changes?
  • Are there special measures for areas hit by typhoons and other disasters?
  • I received a notice from a company Nittele Credit Collection.
Ambit Energy Japan
日本語
Powered by Zendesk