Market Exit Decision
Customer Guidance – Need to Switch Providers & Process
- 3. As a customer, what do I need to do and by when?
- 4. What information is required to apply for switch, and where I can find this information?
- 5. Do I need to notify Ambit after switching to another provider?
- 6. I received an "Electricity Supply Suspension Notice" from TnD.
- 7. If I am declined for services by other providers, what I should do?
- 8. What happens if I recently applied for switch to Ambit?
Customer Guidance – Need to Switch Providers & Process (2)
Customer Guidance – Final Bill
- 9. How do I get charged for the final month?
- 10. I need a payment certificate.
- 11. I am receiving Free Energy Credit/Promotional Credit. What happens to the privilege?
- 12. How do I make a payment after August 5?
- 13. What happens if my service is disconnected due to missed payment, and I pay the full balance?
- 14. How is the plan fee for Free Fridays Plan calculated?